Secunderabad Among 75 A-1 Category Railway Stations To Get A Station Director

25 Oct, 2016 20:31 IST|Sakshi
Secunderabad railway station

New Delhi: Secunderabad railway station is among the 75 A-1 category stations in the country to get a Station Director, following a new initiative by the Railway Ministry to depute Station Directors to improve passenger experience.

A Station Director will be in-charge of the entire railway station and will ensure prompt service to customers, maintaining cleanliness, efficient ticketing, punctuality of trains, grievance redressal, among others, the ministry said in a release. The officer will also be part of any decision making process initiated by the ministry concerning his railway station, like traffic facility, passenger amenities and commercial advertisements, it said. Officers to be posted as Station Directors will be selected from among the personnel of the Traffic Department of Railways and no additional posts will be created, the release said.

A Station Director will be in-charge of the entire railway station and will ensure prompt service to customers, maintaining cleanliness, efficient ticketing, punctuality of trains, grievance redressal among others.

To begin with, 12 out of 75 stations in the A-1 category have been selected to get a Director. These include Chatrapati Shivaji Terminus, Lokmanya Tilak Terminus, Mumbai Central, Delhi, New Delhi, Secunderabad, Chennai Central, Bengaluru City, Howrah, Sealdah, Ahmedabad and Jaipur. The remaining 63 stations will get Station Directors by the end of this year.

PTI

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